Terms of Service
Welcome to Epicrown, a brand of Illuminator Global. By accessing or using our website and services, you agree to be bound by these comprehensive terms and conditions. Please read them carefully before engaging with our services.
Service Usage & Scope
Professional Services
- • All content and services are provided for professional and business use only
- • Custom software development and digital solutions
- • Web and mobile application development
- • Digital marketing and consultation services
Usage Guidelines
- • Services must be used in accordance with applicable laws
- • Prohibited from misusing or redistributing our intellectual property
- • Professional communication standards must be maintained
- • Respect confidentiality and non-disclosure agreements
Communication & Contact
All official communication should be conducted through our designated channels to ensure proper documentation and response:
General Inquiries & Business
office@illuminatorglobal.comTechnical Support & Issues
support@illuminatorglobal.comIntellectual Property Rights
Our Intellectual Property
All content, designs, code, methodologies, and proprietary solutions developed by Epicrown remain our intellectual property unless explicitly transferred through a written agreement.
Client Rights
Upon full payment and project completion, clients receive appropriate usage rights to their custom-developed solutions as outlined in individual project agreements.
Restrictions
You agree not to copy, redistribute, reverse engineer, or create derivative works from our proprietary technologies without explicit written consent.
Limitation of Liability
Service Limitations
Epicrown and Illuminator Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services, including but not limited to loss of profits, data, or business opportunities.
Service Availability
All services are provided "as is" without warranties of any kind, either express or implied. We strive for maximum uptime and quality but cannot guarantee uninterrupted service availability.
Maximum Liability
Our total liability for any claims related to our services shall not exceed the total amount paid by the client for the specific service in question.
Payment Terms & Conditions
Payment Schedule
- • Project payments as per agreed milestones
- • Invoices due within specified terms
- • Late payment fees may apply
- • Secure payment processing
Service Delivery
- • Timelines based on project scope
- • Regular progress updates
- • Quality assurance testing
- • Post-delivery support period
Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes, controversies, or claims arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Hyderabad, India.
We encourage resolving any disputes through direct communication and negotiation before pursuing legal remedies. Our team is committed to working with clients to find mutually beneficial solutions.
Terms Updates & Contact
Updates & Modifications
These terms may be updated periodically to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated to active clients via email.
Continued use of our services after terms updates constitutes acceptance of the revised terms.
Questions & Clarifications
For questions regarding these terms or any aspect of our services, please contact office@illuminatorglobal.com. We're here to provide clarity and support for all your business needs.